OFFICIAL DOCUMENT

Privacy Policy 747 — Player Personal Data Protection

At 747, your privacy is not merely a legal obligation — it is our commitment. This document transparently explains how we collect, use, store and protect your personal data as a member of our online casino platform.

Updated: January 2026

Six Ways 747 Protecting Your Data

The security of your personal data is our absolute top priority. Every layer of protection we provide is specifically designed to keep your information safe at all times.

256-bit SSL Encryption

All data transmitted between your device and 747 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide. No third party can intercept or read your data while in transit.

Secure & Protected Servers

Personal data of 747 members is stored on servers protected by multiple layers of physical and digital security. Access to the member database is restricted to specifically authorised personnel and is regularly audited.

Strict Access Control

Only 747 staff who require access to perform their duties are permitted to view member personal data. All access is logged and monitored. Staff who violate this privacy policy are subject to appropriate disciplinary action.

No Data Sales

747 has never and will never sell, rent or trade member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for the purposes stated in this policy.

Malaysia PDPA Compliance

The 747 Privacy Policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data collection and processing practices comply with the provisions of applicable data protection legislation.

Access & Correction

As a 747 member, you have the right to access, review, and request corrections to your personal data at any time. Requests can be submitted through our support team and will be processed within a reasonable timeframe at no charge.

Important Note: This Privacy Policy describes the personal data management practices of 747. By registering for or using our platform, you agree to the terms of this policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

1Introduction & Scope of This Policy

747 ("we", "Platform") operates as an online casino platform providing a wide range of games to users in Malaysia and other permitted regions. We take seriously our responsibility to protect the personal data of every member who uses our platform.

This Privacy Policy applies to all personal information we collect through the 747.ad website, including all services, features and content available through it . This policy does not apply to third-party websites that may be linked from our platform.

We encourage you to read this policy carefully and contact our support team if you have any questions about how we handle your personal data.

2Types of Personal Data We Collect

747 collects various categories of personal data depending on your interactions with our platform. Below is a summary of the types of data we collect:

Data Category Example Information Requirements
Personal Identity Full name, date of birth, identification card number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, bank name, transaction records Mandatory (Payment)
Gaming Data Wagering records, wins, and play time Automatic
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Pages visited, session duration, clicks and navigation Automatic

KYC Note: Identity verification documents such as a national ID, passport or driving licence are collected as part of the KYC (Know Your Customer) process required by industry standards. These documents are stored securely and used solely for verification purposes.

3How We Collect Personal Data

747 collects your personal data through the following methods:

  • Direct registration: Information you provide when creating a new account, such as your name, email and phone number.
  • KYC process: Identity and address verification documents uploaded to meet compliance requirements.
  • Financial transactions: Banking details and records of deposits and withdrawals made through the platform.
  • Platform usage: Data automatically generated as you browse and interact with the 747 platform.
  • Support communications: Information you provide when contacting our customer support team via chat or email.
  • Cookies and tracking technologies: Data collected through cookies, pixels and similar technologies as described in Section 9.

747 does not collect your personal data from public sources or third parties without your knowledge and consent, except in situations required by law such as fraud investigations or anti-money laundering inquiries.

4Purpose of Personal Data Use

747 uses the personal data we collect solely for legitimate purposes necessary for the operation of the platform. The following are the primary purposes for which your data is used:

  • To create and manage your member account on the 747 platform.
  • To verify your identity through the KYC process to ensure account security.
  • To process deposits, withdrawals and other financial transactions accurately and securely.
  • To provide responsive and effective customer support services.
  • To send important notifications regarding your account, promotions and platform updates.
  • To detect and prevent fraud, money laundering and other illegal activities.
  • To comply with legal obligations and requirements from relevant authorities.
  • To enhance the user experience through aggregate analysis of platform usage data.
  • To manage responsible gaming programs, including betting limits and self-exclusion.

747 does not use your personal data to make automated decisions that materially affect your rights or interests without appropriate human review.

5Data Sharing & Disclosure

747 does not share your personal data with third parties except in the following situations where it is necessary for platform operations or required by law:

  • Payment service providers: Information required to process your deposit and withdrawal transactions is shared with our payment processors, who are bound by strict confidentiality agreements.
  • IT service providers: Companies that assist us in managing the technical infrastructure, cybersecurity, and platform analytics may access data only to the extent required within the scope of their work.
  • Legal authority: In the event of a court order, a lawful authority request, or a statutory reporting obligation, we are required to disclose the necessary information.
  • Business transfers: In the event of a merger, acquisition or asset transfer, member data may be transferred to the new entity, which will continue to be bound by this Privacy Policy.

In all cases of data sharing, 747 ensures that data recipients are bound by adequate data protection agreements and only use the data for permitted purposes.

6Data Retention Period

747 retains your personal data only for as long as it is required for the purposes stated in this policy or as mandated by applicable law. The following are our general data retention guidelines:

  • Active account data: Retained for the entire duration that your account remains active on the 747 platform.
  • Data after account closure: Basic information and transaction records are retained for a minimum of 5 years after account closure to fulfil legal and financial audit requirements.
  • KYC records: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering (AML) standards.
  • Technical log data: Access and security logs are retained for 12 months before being automatically deleted.
  • Support communication data: Records of interactions with the support team are retained for 24 months.

Once the retention period has expired and there is no legal requirement to retain the data, 747 will securely delete or anonymise your data using industry-recognised methods.

7Your Rights as a Data Subject

Under the Malaysia Personal Data Protection Act 2010 (PDPA) and industry best practices, you have the following rights regarding your personal data at 747:

Access Rights

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data in your account.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data from our systems.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer.

Right to Restriction

You may request restriction of data processing in certain situations permitted by law.

How to Submit a Request: To exercise any of the above rights, contact the 747 support team via live chat or email at [email protected], stating your request type and account details. We will process your request within 14 business days.

8Data Security Measures

747 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction:

  • Data in transit is encrypted using TLS/SSL 256-bit protocol.
  • Data stored in the database is encrypted using AES-256 standard.
  • Multi-layer firewall and Intrusion Detection System (IDS) active 24/7.
  • Two-factor authentication (2FA) for administrative access to internal systems.
  • Regular security audits conducted by independent cybersecurity experts.
  • Regular privacy awareness and data security training for all staff.
  • A clearly defined data incident response procedure that is tested on a regular basis.

While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data breach that affects your rights and freedoms, 747 will notify you within the timeframe required under applicable law.

You also play an important role in protecting your account. Make sure you use a strong password, do not share your login credentials with anyone, and always log out after each session — especially on shared devices.

9Cookies & Tracking Technologies

The 747 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as Login, session management and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: To collect information about how you use the platform in order to help us improve overall performance and user experience. This data is collected in aggregate form and does not identify you individually.
  • Functional Cookies: To save your preferences such as language, display settings and login information for a smoother return experience.
  • Analytics Cookies: To help us understand overall platform usage patterns for continuous improvement.

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the 747 platform and your gaming experience.

10Changes to This Privacy Policy

747 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. Any material changes will be communicated to you through:

  • A prominent notice on the 747 platform home page at least 14 days before changes take effect.
  • Email notifications sent to the email address registered to your account.
  • An in-account notification upon your next login after changes are made.

The "Updated" date at the top of this document reflects the date of the latest version of this Privacy Policy. Your continued use of the 747 platform following any amendments constitutes your acceptance of the updated policy.

Recommendation: We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your personal data.

11Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You may reach us through the following methods:

  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the 747 platform.
  • Email: [email protected] — we aim to respond within 24 hours on business days.

When contacting us regarding privacy, please provide your full name, account username and clear details of your request or concern to help us process your enquiry more quickly and accurately.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction, in accordance with the procedures established by that authority.

Privacy FAQ

Absolutely not. 747 has never sold, rented, or traded members' personal data to any third party for advertising or marketing purposes. Your data is used solely for platform operations and legal compliance as stated in this Privacy Policy.

You can submit a data access request by contacting the 747 support team via Live Chat or email at [email protected]. State that you wish to make a Data Subject Access Request (DSAR) and include your full name and account username. We will process your request within 14 working days and deliver the data in an appropriate format.

When your account is closed, 747 will retain your basic records and transaction records for a minimum of 5 years in accordance with anti-money laundering legislation and financial audit requirements. After the mandatory retention period expires, your data will be securely deleted or anonymised. You will not receive any marketing communications after your account is closed.

You can manage your cookie settings through your web browser; however, please note that essential cookies cannot be fully disabled as they are required for core platform functions such as Login and session management. Disabling essential cookies may prevent you from accessing your account or using the platform normally. Optional cookies such as analytics and performance cookies can be disabled without affecting core functionality.
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Your Data Is Safe at 747

Create a free account today and play with peace of mind knowing that your personal and financial data is protected by world-class security systems.

256-bit SSL Encryption | PDPA Compliant | For members aged 18 and above only.

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